Overview
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our store, place an order, contact us, or otherwise use our services.
Information We Collect
We may collect the following categories of information:
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Identifiers and contact details, such as your name, email address, phone number, billing address, and shipping address.
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Order, payment, return, exchange, and customer-service information.
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Device information, browser type, IP address, cookie identifiers, and information about how you use our store.
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Information you voluntarily provide through messages, reviews, forms, account settings, or other communications.
How We Use Information
We may use personal information to operate and improve our store, process payments, fulfill and track orders, handle returns and exchanges, prevent fraud and unauthorized activity, provide customer support, comply with legal obligations, and send marketing communications where permitted by applicable law.
Cookies and Advertising
We and our service providers may use cookies and similar technologies for store functionality, analytics, fraud prevention, and advertising purposes.
We may use Google Ads services, including Remarketing and Conversion Tracking, to measure advertising performance and provide more relevant advertising. You may be able to manage or limit certain nonessential cookies through your browser or device settings.
Information Disclosures
We may disclose personal information to service providers and other parties as reasonably necessary to operate our business, including Shopify, payment processors, fulfillment and shipping providers, analytics and advertising providers, and professional advisers. We may also disclose information when required or permitted by applicable law, legal process, or governmental authority.
CCPA/CPRA and U.S. Privacy Rights
Subject to eligibility, applicable exceptions, and other requirements under the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), California residents may have rights to request access to or knowledge of their personal information, correction, deletion, portability, and information about the categories of personal information collected, used, or disclosed.
Eligible users may also have the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising and exercise other privacy rights provided under applicable U.S. state privacy laws. We will not discriminate against users for exercising applicable privacy rights.
Do Not Sell or Share and Global Privacy Control
To submit a request to opt out of the sale or sharing of personal information, please contact us using the information below.
Where legally required, we recognize an enabled Global Privacy Control (GPC) signal as an opt-out request for the browser or device transmitting the signal. We may need to verify certain privacy requests before processing them.
Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, meet legal and regulatory requirements, resolve disputes, maintain business records, and protect our store and users.
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, or applicable legal requirements. Any updated version will be posted on this page.
Privacy Requests and Contact
For privacy questions, requests to exercise applicable privacy rights, or Do Not Sell or Share requests, please contact us using the information below.
Merchant and Customer Care Information
Store name: Good Molecules
Contact email: Support@goodmolecnzv.shop
Phone: +1 (623) 857-1746
Physical and return address: 2899 North el Paso Flagstaff Road, Flagstaff, AZ 86004, US
Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).