General Terms
These Terms of Service apply when you access or use our store, create an account, communicate with us, or complete a purchase. They apply together with any other policies or terms linked or published on our store.
Store Use and Account Information
You agree to use our store only for lawful purposes and to provide accurate, complete, and current information during checkout and account registration. You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
Products and Orders
We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability information. However, errors or changes may occasionally occur.
We reserve the right to correct errors, update product information, limit order quantities, refuse suspicious or fraudulent transactions, or cancel an order when reasonably necessary. If an order is cancelled after payment has been collected, an appropriate refund will be issued.
Prices, Payment, and Taxes
All prices and payments are stated in U.S. dollars (USD). Available payment methods and supported card types are described in our Payment Policy.
Applicable taxes are collected as required by federal, state, and local law.
Shipping
We ship only to valid delivery addresses within the United States. Free standard shipping applies to every U.S. order.
Orders are normally processed within 1–2 business days, Monday through Friday, excluding U.S. public holidays. After shipment, standard carrier transit normally takes approximately 4–6 business days. A tracking number is provided after the order has shipped.
Actual delivery times may vary due to carrier operations, weather, peak shipping periods, or address-related issues.
Cancellation, Returns, and Exchanges
You may request cancellation before your order ships. Once an order has shipped, cancellation may no longer be available and the order will be handled according to our Refund Policy.
Our Refund Policy provides a 30-day no-reason return and exchange period, subject to the stated conditions and exclusions. For approved returns, we provide a prepaid return shipping label and cover the applicable return shipping cost. Approved refunds are generally issued to the original payment method, and it may take 5–10 business days for the refund to appear after it has been issued.
Intellectual Property
All content available through our store, including text, product information, graphics, images, logos, designs, and other materials, is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, publish, sell, or otherwise use store content without appropriate authorization, except where permitted by applicable law.
Prohibited Conduct
You may not use the store to:
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Violate applicable laws or regulations.
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Interfere with the operation, security, or functionality of the store.
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Introduce viruses, malicious code, or other harmful materials.
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Attempt unauthorized access to systems, accounts, or data.
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Scrape or collect information through unlawful or unauthorized methods.
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Impersonate another person or entity.
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Infringe the rights of others.
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Engage in fraudulent, abusive, or otherwise harmful activity.
Disclaimers and Limitation of Liability
To the fullest extent permitted by applicable law, our store and services are provided on an available basis, and implied warranties and liability are limited to the extent legally permitted.
Nothing in these Terms is intended to exclude, restrict, or limit any consumer rights, warranties, remedies, or protections that cannot legally be excluded or limited under applicable law.
Governing Law
These Terms are governed by applicable U.S. federal law and the applicable laws of the jurisdiction associated with the merchant address listed below, without limiting any mandatory consumer protections or rights provided by applicable law.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, or legal requirements. Updated Terms become effective when published on our store unless otherwise stated.
Merchant and Customer Care Information
Store name: Good Molecules
Contact email: Support@goodmolecnzv.shop
Phone: +1 (623) 857-1746
Physical and return address: 2899 North el Paso Flagstaff Road, Flagstaff, AZ 86004, US
Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).